Workspace with notebooks and warm light
Participant Experiences

What participants
say about the work

Real accounts from Malaysian adults who have completed one or more Calderstone Pennant programmes — in their own words, with their own emphasis.

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1,200+
Participants since 2016
4.7 / 5
Average satisfaction rating
9 yrs
In practice in Kuala Lumpur
3
Distinct programme levels
Participant Accounts

From the Formulary's Readers

"I had been avoiding thinking about my finances properly for years — not because I did not care, but because every time I tried, the language felt designed to confuse me. The personal finance programme changed that. The workbook structure made everything manageable."

SM
Siti Mariam
Petaling Jaya · Programme No. 1
March 2025

"What I appreciated most about the investing programme was that it was genuinely educational. I had attended two other seminars before this, and both turned out to be product pitches. Here, nobody tried to sell me anything. I left knowing what questions to ask my adviser."

KW
Kelvin Wong
Kuala Lumpur · Programme No. 2
February 2025

"The lifetime planning programme took longer than I expected — and I mean that as a compliment. It covers a lot of ground carefully, and I felt I was learning things that actually applied to my situation here in Malaysia, not generic advice copied from a US personal finance book."

NR
Norzahra Rahman
Shah Alam · Programme No. 3
January 2025

"I completed programmes one and two, about a year apart. The second built naturally on the first. I did not feel like I was starting from scratch — more like opening the next chapter in a book I had already been reading."

AL
Ahmad Lutfi
Subang Jaya · Programmes 1 & 2
April 2025

"The EPF sections in the lifetime planning programme are the most clearly explained I have seen anywhere. I had been contributing for fifteen years without really understanding the account structure. I now feel much more at ease about how that part of my retirement picture fits together."

PL
Patricia Lim
Damansara · Programme No. 3
March 2025

"I was skeptical at first — I had a business degree and thought I already understood the basics. What I found was a different kind of material: slower, more reflective, and focused on how I actually think about money rather than just on technical definitions. Worth it."

FH
Faridah Hamzah
Kuala Lumpur · Programme No. 1
February 2025
Participant Journeys

Three Case Studies

Anonymised summaries of how different participants engaged with the programmes and what changed as a result.

Case Study 01 · Introductory Programme

A 34-year-old nurse in Kuala Lumpur

Starting situation

Steady income, but no clear picture of where it was going. Some credit card debt carried for two years. Anxiety about asking basic questions, fearing they should already know the answers.

Engagement with programme

Completed Programme No. 1 over five weeks, working through the workbook on days off. Found the expense measurement section most useful. Contacted the education team with two questions during the programme — both answered within the day.

After completion

Cleared the credit card balance over seven months using a method from the workbook. Has a clearer monthly picture and has since enquired about Programme No. 2. Described the main benefit as "knowing what I was looking at."

Case Study 02 · Intermediate Programme

A 41-year-old engineer in Petaling Jaya

Starting situation

Had been investing in unit trusts for several years without fully understanding the underlying asset classes or fee structures. Relied on an agent's summary rather than reading documents independently.

Engagement with programme

Attended two optional group consultation sessions and found the discussion on Malaysian market instruments particularly clarifying. Used the glossary extensively throughout and completed the programme over nine weeks.

After completion

Now reviews fund documents independently before decisions. Switched to a fee-only financial planner for personal advice after understanding the distinction between educational content and professional advice. Enrolled in Programme No. 3 six months later.

Case Study 03 · Advanced Programme

A 52-year-old business owner in Shah Alam

Starting situation

Approaching 55 with limited understanding of EPF withdrawal options and no clear view on estate matters. Business succession was on the horizon, adding complexity to the planning picture.

Engagement with programme

Took the full four months, using individual facilitator sessions to work through specific questions about EPF Account 1 and 2 structures, as well as the LPA section. Found the estate basics module prompted several conversations with a solicitor.

After completion

Has a clearer picture of the retirement timeline and has engaged separate professional advisers for estate and succession planning — described the programme as "the preparation that made those conversations possible."

Credentials

Professional Recognitions

Adult Education Excellence Award
Malaysian Adult Learning Network — 2023
PDPA Compliant Operation
Personal Data Protection Act 2010 — annually reviewed
1,200+ Programme Participants
Across three programme levels since 2016
4.7 / 5.0 Satisfaction Average
From structured participant feedback — 2024 cohorts
Contact

Speak with us directly

+60 3 2145 8027
Mon–Fri, 9:00–18:00 MYT
General enquiries and programme questions
42 Jalan Raja Chulan
50200 Kuala Lumpur, Malaysia
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